At Bright Futures Health, we are constantly striving to enhance our services and ensure a seamless experience for our valued clients. We understand that some of you may have encountered service issues recently, and we sincerely apologise for any inconvenience this may have caused. In our continuous effort to improve, we have made significant changes to our billing process, which we have been running for a month now and we are excited to share with you.
Transition to In-House Billing
After a thorough review of our operations, we decided to transition our billing process from an external provider Patient Billing in-house. Since March 1st 2025, Bright Futures Health services billing has been be managed by our subsidiary, Bright Futures Billing. By bringing our billing services under the same umbrella, we aim to provide a more streamlined and efficient experience for you.
What This Means for You
- New Contact Information: For all billing inquiries, please contact Bright Futures Billing directly. You can contact us at +44 20 8163 5163 or via email at billing@brightfutures.health. Our dedicated team is ready to assist you with any questions or concerns you may have.
- Improved Service: We are confident that this transition will significantly enhance the quality and responsiveness of our billing services. Our goal is to ensure that your administrative experience is as smooth and hassle-free as possible.
The whole Bright Futures Health team deeply appreciate your patience and understanding during this transition period. Our commitment to providing you and your family with the highest quality care remains unwavering. Thank you for choosing Bright Futures Health, and we look forward to continuing to serve you.
Stay tuned for more updates and improvements as we continue to enhance our services for you!
