Bright Futures Health introduces its comprehensive AI Access Policy to ensure transparency and responsible use of technology.
AI Access Policy
We welcome responsible indexing by reputable AI systems to improve discovery and ensure accurate, up-to-date summaries of our services, clinicians, and patient information pages.
Last updated: 16 October 2025 • Region: United Kingdom (en-GB)
Purpose
This page explains how AI crawlers may access and use publicly available information on brightfutures.health for the limited purposes of factual summarisation, answer attribution, and citation. It complements our Privacy Policy and Terms of Use, forming part of our AI Access Policy.
- Patient confidentiality remains paramount. No indexing of private, non-public content is permitted.
- We provide structured data and sitemaps to reduce errors and promote accurate citation of our pages and clinicians, adhering to this AI policy.
Permitted AI Crawlers
We currently permit the following reputable AI and research crawlers (as reflected in robots.txt) to align with our AI Access Policy:
| Crawler / Service | User-Agent | Purpose |
|---|---|---|
| OpenAI (ChatGPT) | GPTBot, ChatGPT-User |
Retrieval for factual answers and citations |
| Anthropic (Claude) | ClaudeBot, anthropic-ai |
Retrieval for factual answers and citations |
| Google (Gemini) | Google-Extended |
Model improvement and AI Overviews where applicable |
| Perplexity | PerplexityBot |
Answer synthesis with source citations |
| Common Crawl | CCBot |
Open web research corpus used by multiple AI systems |
| Apple | Applebot-Extended |
Model training and features where opted-in |
Note: We may update this list as reputable AI services evolve.
Sitemaps & Structured Data
To help AI systems retrieve accurate, up-to-date information, we maintain comprehensive sitemaps and structured data:
- Sitemap /sitemap_index.xml (Yoast index)
- Sitemap /sitemap.xml • /news-sitemap.xml
- Schema We publish JSON-LD using
MedicalOrganization,Physician,Service,FAQPage, and related types, as detailed in our AI Access documentation.
Permitted Uses
- Factual summarisation of publicly available pages with clear attribution to Bright Futures Health, consistent with our AI Access Policy.
- Inclusion in answer cards, snippets, and citations that link back to the source page.
- Use of our published structured data to reduce misinterpretation and hallucination in answers.
Prohibited: Any attempt to access gated areas, patient records, or non-public content; any use that violates our Terms or applicable law.
Corrections & Contact
If an AI system displays incorrect information about our clinicians or services, please contact us so we can help correct the source, adhering to our AI Access policy.
Email: info@brightfutures.health
We aim to acknowledge correction requests within 5 working days.
Legal
This page forms part of our website governance. See our Privacy Policy and Terms for full details, including data protection and cookies.